Alert’s provide real-time information about your computing environment.
With Paragent’s agent-based Computer Management Software, a very small non-intrusive agent is always running in the background and ready to notify you of computing events based on pre-selected alerts. Sure, customers expect IT support software to prove useful alerts, but Paragent has taken it one step further by providing a IT Management tool that gives high value information on the fly and yet simple to understand and use. We understand the importance and timeliness of information. With 13 varieties of alerts, Paragent focuses on providing IT Management software that customers will use and appreciate.
Have you experienced problems with Anti-virus software not always updating? Add an alert and Paragent’s system will send a notification if the live update process is not running. The alerting options are endless, but the main benefit by using Paragent’s Computer Management Software is more time to do your job. By using Paragent’s alerts, you will reduce manual operations currently done by your IT staff and free up time to focus on adding value to the business vs. just maintaining it.
Alerting benefits include:
- Proactive notification about computer hardware issues via monitoring of the processor, hard disk space, memory, etc. You will have happier users—proactively dealing with issues rather than them tracking you down to fix a problem.
- Managing Users—If you have a problem with users installing software on laptops, just add an alert and be notified when any software is installed.
- Software licensing and software compliance issues—logging what the users are loading on to their system makes very clear who is doing what and when.
- Keeping track and knowing when users log on to the network.
- Keep track data being taken off the network—Now you have the ability to log events of when users use flash drives or burning a CD to take data off their computer.
- Reduce time—Paragent’s IT Management especially reduces time you will spend looking at log files and will notify you via email or page if certain events occur.
The benefits of using Alerting are straightforward, and positively affect the management of the organization’s computing environment.
How alerts work: Paragent’s Computer Management Software collects real-time information from the Windows Management Instrumentation (WMI) area of the individual computer or system. The Windows management installation is a set of extensions to the Windows driver model that provides an operating system interface through which instrumented components provide information and notification. The purpose of the WMI is to define a non-propriety set up in an environment independent specification that allows management information to share between management applications. Paragent monitors the WMI information in real-time, therefore alerting you to current issues or events. By using this IT management software, you will raise the levels of IT service and IT support for your organization beyond what you currently offer users.
